How can I book a tour?

To book your tour, You can either call our office at toll-free 1.855.602.5466 to speak to one of our friendly Guest Services Agents or you can book Online. Either way, we accept all three major credit cards: Visa, MasterCard and American Express. If you’re looking to book for the following day, you will need to call our office directly. Also, You can visit us at our office in person to make reservation. We are located at A - 346 Wood Street New Westminster, BC V3W 5A8.

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When should I book?

We recommend you book at least one week in advance. Most tours are available to book online up to 17 hours prior to the departure time. For last minute bookings, call our Guest Services Team who will be happy to check availability for you at 1.855.602.5466.

Looking to add an activity to your tour? Our Guest Services team will assist you in booking any of the +Plus Options listed on our website. We need to ensure your tour is adjusted accordingly to account for the activity location and time, therefore activities are not bookable online.

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Are the prices in Canadian dollars?

Yes, all of our prices are listed in Canadian dollars and include applicable tax.

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What is our cancellation policy?

For groups of up to 10 people, a full refund will be provided when cancelled outside of 24 hours. Within 24 hours, the reservation will be completely non-refundable. For cancellations of groups of 11 or more, please call our Guest Services team directly for more information.

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Do you offer tours in any other languages?

Our regular scheduled sightseeing tours are all conducted in English, but our Private Charters division may be able to assist in arranging a tour in another language. Call our office for more details!

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Do you provide any discount pricing for children?

Yes, we provide special discount pricing for children age 3-12. You can check our tours detail for special pricing.

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Do you provide child seats or booster seats?

We do have child seats or booster seats available for the young ones.  If you would like to reserve one for your child or infant on your tour, please let our Guest Services team know when you book your tour. We request even if you don’t believe you’ll require a child or booster seat, please let us know so we can reserve a seat for all members of your party.

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If we stay overnight, can you book accommodation?

We are happy to provide recommendations however we do not book any overnight accommodations. If you are planning to stay overnight and return a different day, please let us know so we can discuss pick-up locations.